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Emergency Department

Are you experiencing these symptoms?

  • Chest pain
  • Tightness
  • Pressure
  • Squeezing
  • Shortness of breath.

If so, call 000, or if appropriate, John Fawkner Private Hospital Emergency on 03 9385 2266.


The Emergency Department at John Fawkner Private Hospital in Melbourne's northern suburbs is open 24 hours, 7 days a week.

The service is staffed by experienced medical and nursing staff specifically trained to deal with a wide range of medical and surgical emergencies.

Anyone suffering from an injury or a major medical, surgical or cardiac problem can access the Emergency Department regardless of insurance status, however a facility fee is applicable.

  • 24 hour access to leading specialists with advanced qualifications in their speciality field
  • 24 hour access to operating theatres
  • 24 hour onsite medical doctors
  • Coronary Care Unit and Intensive Care Unit
  • Onsite Radiology and Pathology diagnostic services.

There will be some out of pocket expenses when attending our private Emergency Department, including a facility fee.

The facility fee contributes towards the running of the Emergency Department, enabling us to continue providing this service to the community.

If other services such as Pathology, Diagnostic Imaging, Pharmacy or referral to a specialist doctor are required during attendance, these services will incur additional fees from the service provider.

Yes, however we are unable to offer any medical advice over the phone. If you are experiencing any symptoms such as chest pain, shortness of breath or require urgent medical attention, call an ambulane to take you to hospital for further assessment.

John Fawkner Private Hospital Emergency Department – 03 9385 2266

Do I need an appointment to go to the John Fawkner Emergency Department?

No, an appointment is not necesary. Just come straight in - we are here to help you.

Can I eat or drink while I am waiting?

We ask that you do not eat or drink if possible, prior to being seen. You may need tests or procedures that require you not to eat or drink beforehand.

Can my family be with me?

Having family or friends with you can ease the stress, so family and friends are welcome after the initial assessment.

If I am brought to the Emergency Service by ambulance, how do I get home if I am not admitted to hospital?

We can help you make alternative arrangements to get home. There are taxis that regularly service our hospital or we can contact a friend or relative for you.

What happens if I decide to leave the Emergency Department before being treated by a doctor?

You are free to leave at any time. Should you decide prior to treatment that you are feeling better, please inform the receptionist or triage nurse that you are leaving. In the best interest of your health and well being, we do not recommend you leave if you are still feeling unwell.

Fees

As a private Emergency Department a fee is charged for attendance.

Generally, you can expect to have shorter waiting periods than many other emergency departments.

Your waiting time will depend on the number of patients and your assessed triage category upon arrival.

Please let the Triage Nurse know if you feel your condition changes.

Your Specialist will generally recommend admission if required as part of your treatment.

On arrival to the Emergency Department, you will see a specialist emergency nurse (Triage Nurse).

The Triage Nurse will determine the severity of your condition by performing an initial assessment.

In Australia we use the Australasian Triage Scale to determine who medical staff should assess first; this enables life-threatening conditions to be seen as an absolute high priority.

In general, the triage system has five levels:

1.Immediate (life threatening)

2.Emergency (could become life threatening)

3.Urgent

4.Semi-urgent

5.Non-urgent (needs treatment when time permits)

John Fawkner Private Hospital Emergency Department is situated on Level 1 (ground floor) on the east side of the hospital. Entry via Moreland Road carpark. The hospital is conveniently located in the heart of Coburg, servicing the northern suburbs of Melbourne.



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